CONSENT
By using the services on this site, you [the User] agree to the terms of this Privacy Policy. Whenever you submit information via this site or directly at the restaurants, you consent to the handling, collection, use and disclosure of the information in accordance with this Privacy Policy and the laws applicable for the time being in the territory of India. Though all efforts have been made to ensure the accuracy and currency of the content on this Portal, the same should not be construed as a
statement of law or used for any legal purposes.
BASIC POLICY
Fire & Smoke Restaurant is managed & operated by Blue Turtle Hospitality, where our staff is committed to protecting the privacy of our guests through all the efforts and initiatives by systematically trained personnel who takes care by handling personal information, establishing
internal control system and ensure the secure operation of informative networks.
COOKIES POLICY
Further, Our Site may use technologies such as cookies to provide visitors with tailored information upon each visit. Cookies are a standard part of many commercial Websites that allow small text files to be sent by a Website, accepted by a Web browser and then placed on your hard drive as recognition for repeat visits to the Site. Hence, we gather certain information about the User, such as Internet protocol (IP) addresses, domain name, browser type, operating system, the date and time of the visit and the pages visited. We make no attempt to link these addresses with the identity of individuals visiting our site unless an attempt to damage the site has been detected.
TRADEMARK NOTICE
This Website contains many valuable trademarks owned and used by Fire & Smoke owned by Blue Turtle Hospitality and its affiliates. These trademarks and related proprietary property are protected from reproduction and simulation under applicable laws. They are not to be copied or used in any manner or in any medium without the express written permission of Blue Turtle Hospitality.
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HANDLING OF PERSONAL INFORMATION
Collecting Personal Information
At Fire & Smoke, we collect the personal information of our guests, like their names, contact numbers, mailing addresses, email addresses, dates of birth, anniversary date, dates of visit to the restaurant, and type of events interested in receiving information about, etc. which is collected by the means of questionnaires, feedback forms, telephonic conversation, online submission via the website, or via email with full consent of the guest.
Using Personal Information
Fire & Smoke will not utilize guests’ personal information for any purpose other than those described below.
• Operations related to arranging Birthday parties, kitty parties, or other services.
• Sending informational material to guests & making them aware of the various ongoing & upcoming contests, offers and celebrations.
• Verifying and responding to inquiries from guests.
• Statistical analyses to determine how Fire & Smoke are being used and to conduct future planning and improvement of services.
Provision of Sharing of Personal Information to Third Parties
The Company will only disclose the personal information to a third party with the expressed consent of the guest, in the cases described below:
• When subcontracting work to companies that have pledged to protect guests’ personal information, the minimum amount of data required to provide specific guest services shall be disclosed.
• Other than that, the information might be shared with the points-based reward system managed by a third party which again has pledged to protect guests’ personal information.
• When required by law to disclose information.
Disclosure, Amendments and Deletion of Personal Information
When the Company receives the following requests from guests regarding their personal information under our management, we will respect their wishes and promptly deal with it in a rational manner.
• Confirmation of the contents
• Amendments, updates or deletion
• Withdrawal of partial or total consent regarding the usage of personal information (including consent to send e-mails and direct emails)
REVISIONS TO THE PRIVACY POLICY
Fire & Smoke will revise the Basic Policy and Privacy Policy on handling personal information and proper management of their services in accordance with changes in relevant laws, and social circumstances, and when otherwise deemed necessary. We will notify our guests of any such changes in the Privacy Policy so as to keep them updated on revisions at all times.
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